Time for Tea!
If there’s a frustration more annoying than overly complex or—worse—incomplete instructions, I’m not sure what it is. Automated answering systems, perhaps? “Your call is important to us. Please listen carefully to . . . blah, blah, blah.” That’s why I so appreciated this serene simplicity from a New Zealand-based company: “If the GPS has been recently used, you should get a fix almost immediately. If it hasn’t, put the GPS outside with a clear view of the sky and have a cup of tea.”